The Features
Experience The
Future Of Hospitality
The Master Grid for Your Hotel Operations.
Majourny TeamHub
Say goodbye to fragmented spreadsheets and radio chaos. TeamHub is a visual, multi-entity scheduling platform that brings your entire staff into one synchronized grid. Whether it’s coordinating spa therapists, tour guides, or fitness instructors, TeamHub ensures your operations run smoothly.
Centralized Scheduling: Manage Spa, Tours, and Events in one unified calendar view.
Smart Capacity Control: Dedicate specific time slots for activities (Spa, Gym, Tours) so you remain in control of your daily availability and staff workload.
Cross-Departmental Chat: Dedicated channels for teams to communicate instantly, share updates, and solve internal issues.
Intelligent Task Management: Automate the workflow from guest request to completion. Assign, track, and optimize tasks instantly, ensuring nothing ever falls through the cracks.
Personalized. Proactive. Perfectly Timed.
GuestConnect isn't just a chat tool—it’s your hotel’s proactive voice. By leveraging guest data and environmental triggers, it ensures your guests receive the right information at the exact moment they need it. From pre-arrival parking details to a perfectly timed Spa offer when the clouds roll in, GuestConnect turns communication into a
Omnichannel & Multilingual Chat: Communicate with guests on their preferred platforms, from WhatsApp to SMS. With integrated Multi-lingual support and Digital Keys, you remove every barrier between the guest and their room.
Proactive Messaging & Triggers: Move beyond static communication. Use smart triggers to send proactive suggestions based on real-time data—like offering a spa booking when it rains or a late check-out based on the guest’s flight time.
Automated Guest Journeys: Deliver a consistent, high-end experience without the manual labor. From Pre-arrival logistics to Post-stay loyalty sequences, Majourny handles the routine so your team can focus on the guest.
Smart Upselling & Broadcasts: Maximize RevPAR with high-conversion Broadcast Messages for events or exclusive offers. Every interaction is an opportunity to upsell room upgrades and services, billed directly to the Hotel Bill with a single tap.
Elite Concierge Service, Powered by Intelligence.
Majourny AI Concierge
Give your guests the freedom to curate their stay. The AI Concierge acts as a digital companion, handling everything from complex local recommendations to instant mobile ordering for room service or poolside drinks. It’s the efficiency of a chatbot with the sophistication of a world-class concierge.r information from unauthorized access, focus on managing your money without worry.
24/7 Intelligent Guest Support: Eliminate wait times by resolving 80% of routine inquiries instantly—from Wi-Fi access to hotel policies. For complex requests, the AI ensures a Real-Time Escalation to your staff, so the guest is always supported.
Tailormade Itineraries & Recommendations: Provide a world-class concierge experience with personalized local guides and hidden gems. The AI crafts custom itineraries based on guest preferences, making every international traveler feel like a local.
Seamless Service & Room Bookings: Empower guests to book Hotel Services directly through the chat. Whether it’s a spa treatment, a restaurant table, or room service, the AI handles the logistics and streamlines the order flow for your team.
Personalized Upselling & Feedback: Drive incremental revenue with Smart Upselling triggered at the perfect moment. Post-service, the AI automatically handles Feedback Collection, allowing you to resolve issues privately before they reach public platforms.
Unlock Hidden Revenue.
Turn every guest touchpoint into an opportunity. Our automated upselling engine presents the right offer at the right time, increasing your bottom line while enhancing the guest’s stay.
Automated Inventory Monetization: Maximize your margins by automatically offering premium room upgrades before arrival. Majourny syncs with your live inventory to turn empty suites into high-value revenue.
Ancillary Service Growth: Drive instant sales for high-margin services like Early Check-In, Late Check-Out, and Airport Transfers. Offer romance packages or special amenities that guests can add to their stay in one tap.
Moment-of-Intent Triggers Capture revenue when intent is highest. Use GuestConnect to trigger offers based on real-time factors—like suggesting a spa treatment during a rainy afternoon or a cocktail by the pool when the sun hits.
High-Conversion Experience Elite design that sells. Our interface presents offers as personalised suggestions rather than sales pitches, ensuring a premium guest experience while significantly increasing your bottom line.
Dine & Book with a Single Tap.
Mobile Ordering & Menu
Transform your F&B and services into a frictionless digital experience. Increase TRevPAR with an elegant mobile menu that lets guests order and book without ever leaving their sunbed.
Browse & Order: An elegant, visual interface for guests to order Room Service, Poolside F&B, or Boutique items directly from their phones.
No App Required: Zero friction—guests access the menu and booking engine via a simple QR code or web link.
One-Tap Room Billing: Streamline the checkout process by allowing guests to post F&B orders directly to their hotel bill with a single touch.
Your brand, their device.
Don't just offer an app; offer a digital extension of your brand. A fully white-labeled experience that mirrors your hotel’s unique aesthetic and luxury standards.
Frictionless Digital Arrival: Eliminate the lobby queue with Online Check-In and secure Document Scanning. From automated arrival messages to Mobile Room Keys, your guests transition from the airport to their suite without a single touchpoint of friction.
Fully White-Labeled Experience This isn't a third-party app—it’s an extension of your hotel’s soul. A 100% White-Labeled Web App (no download required) that mirrors your aesthetic, featuring your custom Digital Guestmap, branding, and local transportation intelligence.
Advanced Analytics Dashboard Turn guest behavior into a competitive advantage. Track revenue trends from mobile orders, monitor staff response times, and use Peak-Time Predictions to optimize your staffing and service windows with mathematical precision.
Unified Support & Global Compliance Stay secure and supported 24/7. With industry-standard encryption for guest data and a dedicated Phone, Email, and Chat Support infrastructure, your operations remain resilient and GDPR-compliant at all times.
Majourny is built for the brand leader. In one demo, we’ll show you how to reduce front-desk calls by 40%, eliminate scheduling errors, and increase guest spend by 15% through intelligent automation.
